FAQs

What should I bring to the first appointment?

Please bring your insurance card and the referral or doctors prescription if you have one. If you have any lab results, x-ray or MRI reports, please bring copies with you. If you are covered under Workers Compensation, please inform me prior to your first visit, in which case I will need a current physicians prescription for physical therapy and your WC #. Wear or bring comfortable, loose fitting clothing or bring shorts and a low cut tank top if appropriate for treating your condition. If the patient is a child under age 18, a parent or guardian must accompany them to the first visit. On this website you will find New Patient Forms that would be helpful to have filled out and brought with you if at all possible. If you are coming for orthotics, please bring any old orthotics or foot beds you already have along with footwear you most often wear.

What can I expect at the first appointment?

I will review your history and any other reports that you may have brought. I will then do a thorough evaluation, either from a physical therapy and/or Chinese medicine approach.  The remaining time will be spent treating you according to the findings from the evaluation process. The first visit typically lasts 60-90 minutes.

Do I need a referral to see you for physical therapy or acupuncture?

Wyoming is a direct access state for physical therapy, meaning a physician or other authorized health professional prescription is not required for physical therapy. However, some insurance companies require one for services to be covered. Acupuncture typically does not require a prescription as most insurances do not cover it in WY. Some out of state insurances may require one, however.

Do you accept insurance?

I accept Blue Cross and will bill BC insurance for you. I am no longer able to bill other insurances. I offer a discounted cash rate for those persons whom I don’t take their insurance, are out of network, have a very high deductible and do not want to use their insurance. Please keep in mind it is up to you to verify physical therapy benefits, number of treatments allowed and deductible amounts and co-pays.

Do you accept patients covered under Workers Compensation and are your services covered?

I do accept some Workers Compensation (WC) patients and physical therapy services are covered. However, as a WC patient, you can only see one physical therapist in a given time period. Currently acupuncture is not covered under Wyoming WC, however, if physical therapy is provided and billed, acupuncture can be an added treatment modality.

Do you accept Medicare/Medicaid?

I am not a Medicare/Medicaid provider and therefore my services are not covered. Unfortunately due to Medicare/Medicaid rules, since I am not a provider, secondary medical insurance will also not cover my services. I do offer a cash discount, however, and a sliding scale fee where needed.

What form of payment do you accept?

I accept cash and personal checks. I also accept HSA debit cards and other credit cards for a small service fee.

Will I get a massage at PT?

Deep tissue massage techniques may be part of your treatment, however, it is not a primary treatment and should not be considered the same as ‘having a massage session’. Deep tissue techniques  may be useful for a variety of reasons: to facilitate venous return from a swollen area, to relax a tight muscle or to relieve pain.